FAQs

What is Cayman Gift Certificates?

We are an online platform where we have joined together the purchasing of gift certificates and event tickets with the ability to donate to your favourite charities. It provides a comprehensive and effortless way for consumers to purchase or donate, without them having to stress about the details. 

How Does It All Work?

It's easy! All you need to do is search for type of gift certificate, event ticket, or donation you would like to buy or make. You as well as the recipient will receive a confirmation email stating the merchant or charity, as well as the amount. 

Gift Ideas

Gift certificates are one of the most popular gifts to give and we are sure to have the perfect gift to match your recipient’s needs! Why don't you make a donation in someone else's name, and give back to the local community at the same time? You can even surprise a loved one with tickets to an upcoming event!

How does my Gift Certificate work?

The Gift Certificate you received is a "non-reloadable" certificate, meaning the initial value is set by the person who purchased the certificate. Additional funds cannot be added later. The Gift certificate is issued for a specific merchant which means the certificate can only be at the merchant specified on the certificate. Like most gift certificates when you are ready to pay, present the printed certificate or digital claim code to the cashier and retain your receipt. Each time you make a purchase, that amount is automatically deducted from the balance. It is best to personally keep track of your balance.

How do I learn the value of my gift certificate?

The initial value of your certificate will be included in the email confirmation. You can also "Check your balance" from the homepage!

How does the recipient get access to the gift certificate?

Once you pay for the Gift Certificate, details of the purchase are sent to the recipients email immediately or on the date you allotted at checkout.

Does the recipient need to activate his gift certificate?

No there is no activation required.  All you have to do is to print the certificate or take the soft copy that has been emailed to your device for redemption.

Is there a limit to the value placed on the gift certificate?

Certificates cannot exceed US$5000.00. (Min US$25)

How long can I use my Gift certificate?

You can make purchases using your gift certificate until you have used the full value of the certificate.

What if I want to purchase an item that costs more than the balance on my gift certificate?

To make a purchase in an amount greater than the available balance, you will need to use a second form of payment (credit card, debit card, cash or check) to cover the difference.

Can I email this certificate and then can it be redeemed?

Yes, and that is a process that is followed by default! The person you wish to send the gift certificates to, will be emailed right from our place. The rest of the process follows the same tail as mentioned above.

Can I use my gift certificate at more than one merchant?

No, only with the merchant this was provided on the certificate confirmation email.

What about Gift Certificates for my business?

If you'd like to offer gift certificates please contact us! Click the Link on our Homepage to Become a Local Merchant

Is it possible to use the same gift certificate twice?

Yes, but only in case the redemption has not been done completely. Rest, it is not possible to utilize a gift certificate the second time, once it has been completely utilized once.

Can I get a refund in lieu of my gift certificate?

No there are no refunds on Gift Certificates.

Would my gift certificate expire?

No, it won't. You would be able to enjoy the benefits of your gift certificates, no matter when you decide to redeem the amount.

Can I use my Gift Certificate outside of the Cayman Islands?

No, Local Merchants only.

Can I utilise my gift certificate to make purchases online?

That is not feasible now. But we will surely make provisions for doing so in the near future. Currently, you would have to make purchases from vendors having physical stores.

Is it possible for me to utilise my gift certificate outside the Cayman Islands?

Well, not as of now! We really hope we would grow bigger in the future, when we would be able to make this feature functional. When we extend our geographical boundaries, we would definitely make it possible for you to redeem your gift certificates outside Cayman Islands.

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